Important Notes

1. This service will take about 10 minutes to complete.
2. Singpass login is required. The session will last for 45 minutes upon login.
3. You may have to submit supporting documents.
4. The request will be considered on a case-by-case basis after all the supporting documents are received. In most cases, we should be able to respond within 14 working days. However, for certain case-specific requests, we may need more time to review the details and the circumstances, and would like to seek your understanding should there be any delay.
5. Please read the Privacy Statement and Terms of Use before proceeding further.